PASS GUARANTEED QUIZ 2025 ACCURATE PEOPLECERT ITIL-4-SPECIALIST-HIGH-VELOCITY-IT: NEW ITIL 4 SPECIALIST: HIGH-VELOCITY IT EXAM TEST ANSWERS

Pass Guaranteed Quiz 2025 Accurate Peoplecert ITIL-4-Specialist-High-velocity-IT: New ITIL 4 Specialist: High-velocity IT Exam Test Answers

Pass Guaranteed Quiz 2025 Accurate Peoplecert ITIL-4-Specialist-High-velocity-IT: New ITIL 4 Specialist: High-velocity IT Exam Test Answers

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Tags: New ITIL-4-Specialist-High-velocity-IT Test Answers, Reliable ITIL-4-Specialist-High-velocity-IT Mock Test, ITIL-4-Specialist-High-velocity-IT Authorized Certification, Test ITIL-4-Specialist-High-velocity-IT Valid, Exam ITIL-4-Specialist-High-velocity-IT Revision Plan

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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Syllabus Topics:

TopicDetails
Topic 1
  • High-velocity Nature of the Digital Enterprise: This part of the exam assesses the competencies of IT service managers. who operate within high-speed environments. It emphasizes how organizations can thrive in the fast-evolving digital landscape, focusing on key methodologies such as agile, lean, and DevOps practices.
Topic 2
  • Resilient and Secure IT Systems: This area focuses on ensuring security and resilience within high-velocity IT settings. Candidates are tested on their expertise in creating IT systems that are secure and robust while still supporting the fast-paced delivery of IT services.
Topic 3
  • Techniques for High-velocity IT: In this section, the exam evaluates the proficiency of IT Service managers in utilizing tools and techniques that promote high-velocity IT. Key areas include continuous integration (CI), continuous delivery (CD), and automating IT infrastructure.
Topic 4
  • ITIL Guiding Principles in High-velocity IT: This section evaluates how IT service managers apply the ITIL guiding principles in high-velocity IT contexts. It examines the role of these principles in supporting digital transformations and agile work processes.
Topic 5
  • Digital Product Lifecycle: This segment tests the ability of PeopleCert-certified IT professionals to oversee the entire lifecycle of digital products.

Peoplecert ITIL 4 Specialist: High-velocity IT Exam Sample Questions (Q14-Q19):

NEW QUESTION # 14
What is the BEST way of demonstrating that user feedback is
taken seriously, and is appropriately acted upon, in order to encourage more feedback in future?

Answer:

Explanation:
Regularly provide updates about service improvements made as a result of user feedback


NEW QUESTION # 15
A service provider reliably meets the agreed service levels, but some customers are not happy because they are not achieving the outcomes that they expected.
Which is the BEST thing the service provider can do about this?

  • A. k
  • B. Identify ways to improve service levels, and discuss the cost of these improvements with the customers

Answer: B


NEW QUESTION # 16
A legacy financial system requires the user to manually enter the time and date of the transaction to meet regulatory requirements. A recent internal audit has shown that these fields are often blank. Which are effective controls that could improve compliance?
1. Modify the application to automatically add the current time and date when transaction is entered
2. Establish a communication plan to remind users of the importance of time and date on transactions
3. Develop a goals cascade so all staff know their role in achieving company goals
4. Create a report showing non-compliant records and take action to correct

  • A. 1 and 4
  • B. 1 and 2
  • C. 2 and 3
  • D. 3 and 4

Answer: D


NEW QUESTION # 17
A service provider is launching a new service. The target market is users who have limited experience of using the internet and are unlikely to use social media.
Which is the BEST method of providing user support?

  • A. Use machine learning chatbots to anticipate the needs of the users and provide solutions
  • B. Implement a 'shift-left' approach to provide support and downloadable help articles
  • C. Provide simple online support and contact numbers for the service desk
  • D. Use popular networking sites to promote and provide online user support

Answer: C


NEW QUESTION # 18
A service provider is launching a new service to a very large number of users. The majority of users are familiar with social media and online support.Which is the BEST solution for providing user support in this case?

Answer:

Explanation:
Provide a range of self-service options as the preferred method with the service desk phone support as back-up


NEW QUESTION # 19
......

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